# Do I Qualify For A Refund?

> Please note that we only process refunds if  you purchased directly from our website,   iTouch Wearables   , and within the 30-day return period ...

Source: https://support.itouchwearables.com/en_us/do-i-qualify-for-a-refund-HJHYalrdq

Last updated: 2022-06-20T21:23:21.166Z

Please note that we only process refunds if you purchased directly from our website, [iTouch Wearables](https://itouchwearables.com), and within the 30-day return period from the order date.

We are unable to process refunds for the following:

1.  Gifts (not purchased through our website or without proof of purchase).
2.  Purchased from a retailer in-store or online (you will need to contact them directly). 

For any questions, open a chat or use the **Contact Us** button down below.