Tap and hold the Home button for 5 seconds until you see the iTOUCH Slim logo appear on the watch screen, indicating that your watch has powered on.

Tap the home button on your iTOUCH Slim until you reach the Turn Off screen. Then, press and hold the home button for 3 seconds until the tracker shuts off completely.

Hold down the Home button to exit individual notifications, then tap the home button again to exit Messages.

You can only silence a call directly from your watch by holding down the Home button for 2-3 seconds to silence the vibration.

The voltage power for the charging output of your smartwatch must be 5V or less. We recommend using your computer as the charging output for your smartwatch.

To connect & sync your smartwatch to your device, tap ADD from the Home page of the app to search for your iTOUCH Slim Smartwatch. From the clock face on your smartwatch, tap and hold the screen for 3 seconds to display the MAC ADDRESS of your iTOUCH Slim. When pairing your smartwatch with the app, make sure that the MAC ADDRESS displayed on your smartwatch matches the MAC ADDRESS of the iTOUCH Slim on your app. Once your iTOUCH Slim Smartwatch is connected, it will say “Connected” on the top of the device page. To ensure complete connectivity, tap and hold the clock face of your smartwatch. You will see a Bluetooth icon on your tracker when it is paired with your device.

This feature is active during the hours of 10:00 AM - 6:00 PM.

On your watch, tap the home button until you see the Sports Mode feature. Hold the home button to open Sports Mode. Tap the home button to scroll through all sports. To select a sport and begin tracking Sports Mode data, hold the home button on the desired sport screen.

You can pause Sports Mode by tapping the home button. To stop Sports Mode, hold the home button, then tap again until you exit all sports in Sports Mode.

Sports Mode data will appear on your app once you have ended your activity. If you end a session in Sports Mode before 2 minutes has passed, data will not sync to your app. You need to log at least 2 minutes of activity in any sport for Sports Mode data to appear in your app.

Your iTOUCH Slim is IP68 waterproof. While swimming, your watch can withstand water up to 30 feet (10 meters) deep for up to 30 minutes. These measurements are dependent on personal body metrics.

IP68 means that your watch is waterproof in water up to 30 feet (10 meters) deep for up to 30 minutes. These measurements are dependent on personal body metrics. If your smartwatch gets wet, we advise you to remove it until dry. It is not good for your skin to wear a wet band for long periods of time.

No, salt water will corrode the metal on your watch.

Alarms cannot be set within 2 minutes of the current time. Your alarm clock will only save alarms that are 3 minutes after the current time.

Keep tapping the home button on your watch until you reach the screen with a heart image on it. Then, hold the home button until your watch vibrates to measure your heart rate. The watch will then vibrate after measuring and display your heart rate.

Your watch records several different heart rate measurements and when the watch vibrates, it is done measuring and will display the average heart rate recorded during that measurement interval.

To measure your blood oxygen saturation from your Fitness tracker, navigate to the Blood Oxygen screen that says, “SpO2”. Then, hold the Home button until your watch vibrates to start measuring your blood oxygen. When finished, your watch will vibrate again and display your blood oxygen measurement.

Battery life is based on usage. Your smartwatch has a battery life of 30 days (standby time). If you use your watch often for notifications, sports mode, etc., your watch battery will not last as long.

The only time your watch will reset is when you update the firmware on your watch via the “Update Firmware” tab in the device section of the app. However, you can Power Off your iTOUCH Slim. To power off, tap the home button on your iTOUCH Slim until you reach the Turn Off screen. Then, press and hold the home button for 3 seconds until the tracker shuts off completely.

If you can’t sync your iTOUCH Slim, or if you have trouble with connected GPS or tracking your stats, you can restart your tracker from your wrist. Tap the home button on your iTOUCH Slim until you reach the Turn Off screen. Then, press and hold the home button for 3 seconds until the tracker shuts off completely. Then, to turn your tracker back on, tap and hold the Home button for 5 seconds until you see the iTOUCH Slim logo appear on the watch screen, indicating that your watch has powered on.

To snap photos using your iTOUCH Slim, tap the Home button to navigate to the Camera Remote feature on your tracker (If you are using an iOS device, you will also need to open the native camera app on your smartphone). Tap the Camera Remote feature on your smartwatch, or turn on the activate display after wrist rotation feature in the app under Additional Features and rotate your wrist to snap a photo.

Go to Additional Features in the device page of the app and enable the Activate Display After Wrist Rotation By clicking on Active Time, you can control the time in which this feature is active throughout the day. If you want this feature to always be on, set the time constraints to be 12:00AM to 12:00AM. Using this feature will consume more battery.

For android users: Check that you have enabled the iTouch Wearables app to access your notifications. You can do this in your phone’s native settings menu or go to the device page in the app and click on ‘Notifications’ and then click the ‘Notification Access’ link. From the ‘Notifications’ page, you can toggle on all apps you wish to receive notifications for on your watch.

For iOS users: Go to the device page in the app and click on ‘Notifications’ to toggle on all apps you wish to receive notifications for on your watch.

To view unopened messages and notifications on your iTOUCH Slim, tap the Home button until you get to the Messages screen and tap again to open. Tap the Home button to view more notifications.

To change the bands on your iTOUCH Slim Smartwatch, just follow these simple instructions: Hold one of the straps in one hand and the watch face in the other and pull apart until separated. Repeat this process to remove the other strap. To insert a new strap for your smartwatch, snap the straps into either side of the watch face until they fascene into place.

We recommend removing your watch from your wrist at least once per day to clean your watch’s straps.

We recommend cleaning your band and wrist regularly - especially after intense workouts or sweating. Rinse the band with water or wipe it with a small amount of rubbing alcohol. Do NOT use hand soap, dish soap, hand sanitizer, cleaning wipes or household cleaners, which could get trapped beneath the band and irritate your skin. Always pat dry the band before putting it back on.

From the clock face screen on your fitness tracker, hold the Home button for 3 seconds to switch the clock face. Your tracker will vibrate once the clock face has changed.

The iTOUCH Slim watch does not have multi-language capability.

You do not have to set the time on your watch. Once you pair your watch with the app on your phone, your watch automatically syncs the correct time from your phone.

Use the iTouch Wearables app to pair with your iTOUCH Slim smartwatch.

Go into the app, and tap on the watch symbol on the navigation bar. Then tap on Watch Faces to select the Home screen clock face on your watch.

In the app, tap on the watch symbol on the dashboard. Then tap on Additional Features. Scroll down to the “Activate Display After Wrist Rotation” section. Toggle on the button next to Activate Display After Wrist Rotation to turn this feature on. By clicking on Active Time, you can control the time in which this feature is active throughout the day. If you want this feature to always be on, set the time constraints to be 12:00AM to 12:00AM.

In the app, go to the device page and tap Additional Features. Tap Language to change the language on your smartwatch. Choose from a variety of languages.

In the app, go to the device page and tap Additional Features. Tap Unit Format to change the units of measurement reflected on your smartwatch and in your app. Choose between the metric and imperial systems of measurement.

For Android users: First, tap the ‘Remove’ button on the device page in the app to remove your smartwatch from the app and disconnect it from your phone. Then, delete the app and redownload it from the app store. From your smartwatch, tap the green Reset button in the Settings menu to reset your iTOUCH Slim and clear all data. Then, pair your smartwatch to the app.

For iOS users: First, tap the ‘Remove’ button on the device page in the app to remove your smartwatch from the app. To disconnect your watch from your phone, go to your phone’s native Bluetooth settings page, and remove your watch from the Bluetooth list by clicking “forget this device”. Then, delete the app and redownload it from the app store. From your smartwatch, tap the green Reset button in the Settings menu to reset your iTOUCH Slim and clear all data. Then, pair your smartwatch to the app.