Please note that we only process refunds for the following scenarios
- If your order is made through our website, iTouch Wearables, and within the 90 day return period from the order date.
- If ordered through our website and subject for a return, still within the 90 day return window.
While we issue replacements for items not ordered directly from us and do not process a refund for the following:
- Gifts (not purchased through our website).
- Bought from a retailer.
You may also refer to this article covering the 11 frequently asked questions for iTouch Wearables, as it may cover other inquiries you might have. More so, feel free to email us at firstname.lastname@example.org, and our Customer Experience team will be happy to provide you with answers.