Frequently Asked Questions
- Why Do I Need To Switch Apps?
- Proper Fit For Your iTouch Smartwatch Or Fitness Tracker
- Why Does The iTouch App Require Phone Access And Permissions?
- Frequently Asked Questions
- How Do I Receive Messages And Notifications?
- What Is The Music Remote On My Watch?
- How Do I Change Watch Faces?
- How Do I Create A Customized Watch Face?
- What Is Your Warranty Policy?
- How Do I File A Warranty Claim?
- Why Is My Watch Showing The Wrong Language?
- How Do I Change The Language On My Smartwatch?
- Why Won't My Smartwatch Charge?
- Does My iTouch Come With A Charging Cable? Can I Buy Another Charging Cable?
- How Long Will My Battery Last?
- How Do I Charge My Smartwatch?
- Does The Watch Track Running And Hiking Altitude?
- Is My Step Count Accurate?
- How Do I Set The Time On My Watch?
- Is My Watch/Fitness Tracker Waterproof Or Water Resistant?
- Why Do I Need To Update Firmware?
- Can I Change My Watch Band?
- How Do I Change My Smartwatch/Fitness Tracker Band?
- Do I Qualify For A Refund?
- Why Is My Weather Display Incorrect?
- How Do I Log Into The iTouch Wearables App?
- How Long Is Shipping? What Is Your Return Policy?
- How Do I Reset My iTouch?
- How Do I Clean My Device?
- Do I Need A Mobile Phone To Use An iTouch Smartwatch Or Fitness Tracker?