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KENDALL + KYLIE
SMARTWATCHES
FITNESS TRACKERS
ACCESSORIES
  1. iTOUCH Wearables
  2. Manuals, Guides, FAQs, and Connectivity
  3. Frequently Asked Questions

Frequently Asked Questions

  • Why Do I Need To Switch Apps?
  • Proper Fit For Your iTouch Smartwatch Or Fitness Tracker
  • Why Does The iTouch App Require Phone Access And Permissions?
  • Frequently Asked Questions
  • How Do I Receive Messages And Notifications?
  • What Is The Music Remote On My Watch?
  • How Do I Change Watch Faces?
  • How Do I Create A Customized Watch Face?
  • What Is Your Warranty Policy?
  • How Do I File A Warranty Claim?
  • Why Is My Watch Showing The Wrong Language?
  • How Do I Change The Language On My Smartwatch?
  • Why Won't My Smartwatch Charge?
  • Does My iTouch Come With A Charging Cable? Can I Buy Another Charging Cable?
  • How Long Will My Battery Last?
  • How Do I Charge My Smartwatch?
  • Does The Watch Track Running And Hiking Altitude?
  • Is My Step Count Accurate?
  • How Do I Set The Time On My Watch?
  • Is My Watch/Fitness Tracker Waterproof Or Water Resistant?
  • Why Do I Need To Update Firmware?
  • Can I Change My Watch Band?
  • How Do I Change My Smartwatch/Fitness Tracker Band?
  • Do I Qualify For A Refund?
  • Why Is My Weather Display Incorrect?
  • How Do I Log Into The iTouch Wearables App?
  • How Long Is Shipping? What Is Your Return Policy?
  • How Do I Reset My iTouch?
  • How Do I Clean My Device?
  • Do I Need A Mobile Phone To Use An iTouch Smartwatch Or Fitness Tracker?
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