iTouch Curve/Classic - Connection - Apple
August 8 2022 8:38pm
Let's get you connected!Please follow the below and we will have you enjoying your iTouch Curve/Classic in no time!Go to your main page/home page on the dev...
iTouch Curve/Classic - Connection - Android
August 8 2022 8:42pm
Let's get you connected!Please follow the below and we will have you enjoying your iTouch Curve/Classic in no time!1) Go into Settings. 2) Click into A...
iTouch Go - Connection - iOS
August 8 2022 8:58pm
Please follow the instructions below and we will have you enjoying your iTouch Go in no time!Go to the page on the device where your iTouch Go app is located.Un...
iTouch Go - Connection - Android
August 8 2022 8:51pm
Please follow the instructions below and we will have you enjoying your iTouch Go in no time!1) Go into your phone's Settings.2) Click into Apps. (Some phon...
iTouch Slim Frequently Asked Questions
August 8 2022 9:13pm
FAQsHow do I turn on my watch?Tap and hold the Home button for 5 seconds until you see the iTOUCH Slim logo appear on the watch screen, indicating that your wat...
Do I need a smartphone for iTouch smartwatches or fitness trackers?
June 27 2022 9:48pm
Initial setup of our watches requires pairing with a smartphone to set the time and date. Features including Notifications, Weather, Music Remote and Camera Rem...
iTouch Air SE Setup & FAQ
August 10 2022 1:15pm
Table of contentsHow do I set up my watch?
Frequently Asked Questions
Download the product manual
How do I clean my watch?
What application should I download?Su...
Having issues with your watch connecting to the mobile app?
August 10 2022 6:34pm
If your previously paired smartwatch is not consistently or reliably connecting with your phone and the mobile app when in Bluetooth range, follow these steps:A...
Bluetooth Connectivity and Range
July 18 2022 8:09pm
BLUETOOTH LOW ENERGYWhile audio streaming devices such as wireless headphones use Bluetooth Classic to connect to your phone, devices such as smartwatches and f...
Why Does The Mobile App Require Phone Access And Permissions?
August 9 2022 8:03pm
When first pairing your smartwatch to your phone, the mobile app will request several permissions for phone access. These permissions allow your phone to commun...
iTouch Air SE (v1/v2) User Manual
August 10 2022 1:53pm
USER MANUAL VERSION 2.0 Charge Your SmartwatchA fully charged iTouch Air Special Edition has an extended battery life of up to 30 days (standby time). Batt...
How Do I Connect My Smartwatch To My Phone? (Initial Setup)
June 21 2023 6:23pm
There is a new version of the iTOUCH Wearables app available. The steps to get started are similar to those of the older app. For information on how to connect ...
Why Do I Need To Switch Apps?
June 21 2023 6:36pm
Users may have received a notification asking them to upgrade or uninstall their current iTOUCH Wearables app. Our older apps use technologies and software that...
Samsung Connection Problems Or App Crashing
June 21 2023 8:41pm
Samsung users who upgraded their OS to Android 12 may have encountered difficulty logging in or were kicked out of the app. The reason for this is that Android ...
iTouch Smartwatch Connection Troubleshooting For Android
October 12 2023 2:52pm
If you are having any issues connecting your iTouch device to your phone, please follow the steps below:Go into your phone's Settings.Click into Apps. (Some...
iTOUCH Wearables App Updates
February 29 2024 5:13pm
The new iTOUCH Wearables App has been released, allowing us to bring you many of the features you have asked for improved data tracking and charts, more watch f...
Connecting to the iTOUCH Wearables App
March 15 2024 4:33pm
Just updated? Before you can reconnect your device to the latest iTouch App, you may need to "forget" your device in your phone's native settings....